At AwnixTent Store, we understand that when you’re preparing for your outdoor adventures, timely delivery of your camping gear is as important as the quality of the products themselves. Whether you’re stocking up for a family camping trip or upgrading your caravan accessories, our efficient delivery services ensure your equipment arrives when you need it.

Our Shipping Options

We offer two convenient shipping methods to suit different needs and budgets:

Standard Shipping

Carrier: DHL or FedEx

Delivery Time: 10-15 business days after dispatch

Cost: £12.95 (all order values)

Ideal for when you need your camping gear within a predictable timeframe. Tracked door-to-door service with signature required.

Free Shipping

Carrier: EMS

Delivery Time: 15-25 business days after dispatch

Cost: FREE for orders over £50

Perfect for budget-conscious campers planning ahead. Economy service with basic tracking.

Order Processing & Dispatch

We pride ourselves on quick turnaround times:

  • Orders placed before 2pm GMT are processed the same business day
  • Standard processing time: 1-2 business days
  • During peak camping season (May-August), please allow up to 3 business days for processing
  • You’ll receive email confirmation with tracking details once your order ships

Note for International Customers: While we ship globally (excluding some remote areas in Asia), please be aware that customs duties or import taxes may apply depending on your country’s regulations. These charges are the responsibility of the recipient.

Delivery to Remote Locations

For our customers in more remote camping destinations:

  • Scottish Highlands and Islands may experience slightly longer delivery times
  • Some European mountain regions may have limited carrier access
  • For expedition gear needed in extremely remote areas, please contact us at [email protected] for special arrangements

Tracking Your Order

We make it easy to follow your camping gear’s journey:

  • Tracking numbers are provided for all shipments
  • Click tracking links in your dispatch email for real-time updates
  • Our customer service team can assist with any delivery queries

Returns & Exchanges

If any item doesn’t meet your camping needs:

  • 15-day return policy from delivery date
  • Items must be unused and in original packaging
  • Return shipping costs are the customer’s responsibility
  • Refunds processed within 5 business days of receiving returned items

At AwnixTent Store, we’re not just shipping products – we’re delivering the freedom to explore. Happy camping adventures!