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Welcome to Deals AwnixTent Store (“we”, “our”, or “us”). We’re committed to protecting your privacy as seriously as we’re committed to providing quality camping and caravan equipment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website awnixtent.com.

1. Information We Collect

We collect information to provide better services to all our camping enthusiasts:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information, and phone number – just what we need to get your camping gear to you.
  • Order Information: Details about the tents, awnings, or camping accessories you’ve purchased from us.
  • Browsing Information: We collect data about how you interact with our site, including pages visited and products viewed, to improve your shopping experience.
  • Device Information: We may collect information about the device you use to access our site, such as IP address, browser type, and operating system.

2. How We Use Your Information

Your information helps us make your camping shopping experience smoother:

  • Process your orders for tents, awnings, and camping equipment
  • Provide customer support for your caravan and camping needs
  • Improve our product offerings and website functionality
  • Send you relevant offers on camping gear (only if you opt-in)
  • Prevent fraud and ensure transaction security
  • Comply with legal obligations

3. Data Sharing and Disclosure

We treat your data as carefully as we’d pack our own camping gear:

  • Service Providers: We share information with trusted partners who help us operate our website, process payments (like PayPal), and deliver your camping equipment.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and the safety of our customers.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same care we’d recommend for your camping equipment:

  • All transactions are processed through a secure, encrypted payment gateway
  • We implement appropriate technical and organizational measures to protect personal data
  • Regular security audits ensure our systems meet industry standards
  • We retain personal data only as long as necessary to fulfill the purposes outlined in this policy

5. Your Rights

You have rights regarding your personal data, just as you have choices about your camping gear:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct your information
  • Deletion: Request deletion of your personal data, subject to certain exceptions
  • Opt-out: Unsubscribe from marketing communications at any time
  • Restriction: Request restriction of processing your data

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies – small files that help us remember your preferences and improve your shopping experience:

  • Essential Cookies: Necessary for our website to function (e.g., shopping cart)
  • Performance Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to show relevant camping and caravan product ads

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

7. International Data Transfers

As we serve customers worldwide (excluding some remote areas in Asia), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not directed at children. We sell family camping equipment but do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy occasionally, just as we update our camping gear selection. The updated version will be posted on our website with the effective date.

10. Contact Us

For questions about this Privacy Policy or your personal data:

Email: [email protected]
Postal Address: 73 High Street, Birmingham, GB B7W 2GO

Thank you for trusting Deals AwnixTent Store with your camping and caravan equipment needs. We value your privacy as much as we value helping you prepare for your outdoor adventures!